Hope Joy-Smith
Head of Recruitment & Office Manager
Hope’s journey has been nothing short of inspiring. She started her career as an apprentice at an international law firm before making a bold leap into the educational sector, recruiting for schools. But after three years, she was ready for a fresh challenge and that's when she joined Crew and Concierge in May 2020, right in the middle of the Covid-19 pandemic.
Despite the chaos of those uncertain times, Hope and Sara worked tirelessly to provide unwavering support and guidance to both the crew and clients. It didn't take long for Hope to realise that building strong relationships was key to success, and this comes naturally to her. Thanks to her people skills, dedication, and determination, Hope played a pivotal role in growing the interior department, a passion she's held from the very start!
Today, as Head of Recruitment and Office Manager, Hope’s reputation is truly special. Not only has she built an incredible team within the office, but she’s also shown a deep interest in every facet of the business, including our sister company, Personal Staffing. It’s clear that Hope's leadership and hard work have made a lasting impact at Crew and Concierge.
Outside of work, you’ll find her in the gym, spending quality time with her family and friends, or soaking up some sunshine on a well-deserved holiday. Her athletic background, including competing at a national gymnastics level from a young age, is a true testament to her drive and commitment. Even now, she gives back to the sport she loves by coaching young gymnasts twice a week.